Counseling for addiction, trauma, and the life on the other side of both.
Individual counseling in Lubbock with Jaime Devenport — a licensed chemical dependency counselor and LPC Associate trained in EMDR therapy. Recovery-informed, trauma-informed, and unhurried.
Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S
Who this is for
You don't have to be at the bottom to start.
People come to Jaime at every point — newly sober, years in, still drinking, or carrying something from long ago that never got put down. The work meets you where you are.
Substance use & recovery
Alcohol, drugs, and the patterns underneath them. Early sobriety, relapse prevention, life after treatment, and staying well when things get hard. Counseling provided under Jaime's LCDC license.
Trauma & post-traumatic stress
Memories that still feel like now. Nightmares, hypervigilance, shame, and the ways old injuries drive present choices. EMDR therapy is available for clients who are a good fit. Jaime has spent the last three years working closely with veterans and first responders.
Anxiety, depression & grief
The low hum that never switches off, or the heaviness that makes ordinary days hard. Practical, evidence-informed counseling under LPC-S supervision.
Loved ones of someone in recovery
Partners, parents, and adult children who are exhausted from holding it all together. Boundaries, communication, and taking care of yourself without walking away.
EMDR therapy
Trauma doesn't have to be retold to be resolved.
Eye Movement Desensitization and Reprocessing (EMDR) is a structured, eight-phase therapy that helps the brain finish processing memories that got stuck. You don't have to describe the event in detail, and you don't have to do homework between sessions. Many people find the memory loses its charge — it becomes something that happened, rather than something that is still happening.
EMDR is included in the clinical practice guidelines for post-traumatic stress disorder published by the World Health Organization, the American Psychological Association, and the U.S. Departments of Veterans Affairs and Defense.
Jaime completed EMDR basic training (an EMDRIA-approved basic training taught by Mary Lauren Taylor, completed January 2024). This is EMDR training, not EMDRIA certification. EMDR is provided under LPC-S supervision.
The eight phases, in brief
- History and planning
- Preparation and coping skills
- Choosing the target memory
- Desensitization with bilateral stimulation
- Installing a truer belief
- Body scan
- Closure — leaving each session steady
- Reevaluation next time
Phases 1–2 can take several sessions. Nobody is rushed into phase 4.
About Jaime
Two licenses. One reason.
Addiction and trauma are usually the same story told from two ends, and most counselors are trained in one or the other. Jaime holds a Texas LCDC license for chemical dependency counseling and an LPC Associate license for mental health counseling under supervision — so the drinking and the reason for the drinking can be worked on in the same room, by the same person.
She came up through the work itself: before she had finished her bachelor's degree at Texas Tech, Jaime started as a clinical assistant in a residential treatment facility and worked her way up to Assistant Clinical Director. For the last three years she has worked closely with veterans and first responders.
- Name
- Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S
- Licenses
- Licensed Chemical Dependency Counselor, Texas HHSC #16975
LPC Associate, Texas BHEC #104050 - Education
- M.S., Clinical Mental Health Counseling — Lubbock Christian University
M.A., Interdisciplinary Studies — Texas Tech University
B.S., Counseling and Addiction Recovery Sciences — Texas Tech University - Training
- EMDR basic training (Mary Lauren Taylor, EMDRIA-approved trainer, 2024)
- Sees
- Ages 16 and up · in person in Lubbock · secure video anywhere in Texas
What to expect
Getting started is three plain steps.
Reach out
Call (806) 778-1586 or send a short note through the contact page. Jaime returns messages within one business day. You don't need to explain everything — just that you'd like to talk.
First session
Paperwork first: informed consent, fees, privacy, and — if you're paying out of pocket — a written Good Faith Estimate of costs. Then a conversation about what brought you in and what you want to be different.
The work
Sessions are 45–50 minutes; EMDR sessions run 60–90 minutes. Some people come weekly, some every other week. The plan is yours, it's reviewed together, and it changes when it needs to.
Visit
South Lubbock, off 82nd and Hudson.
8207 Hudson Ave., Suite B
Lubbock, TX 79423
Hours: Monday–Friday, 8:30 a.m.–6:00 p.m.
Some Saturday and later-evening appointments by arrangement.
Phone: (806) 778-1586
Fees & insurance
$125 per session · $150 per EMDR session · self-pay; insurance is not billed.
Every self-pay client receives a written Good Faith Estimate before the first session — it's your right under federal law.
About
Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S
I'm a counselor in Lubbock, Texas. I work with people whose lives have been shaped by addiction, by trauma, or — most often — by both.
Why this work
As a person who has had her own experiences with mental health, trauma, and addiction, I came to realize that many men and women never seek treatment because they don't believe anyone will understand, or that they can be helped. I have been there, and I do understand how hard life can be until we learn the right way to cope with it.
I want to help men and women from all walks of life get the help they need from someone who really does understand. I truly enjoy working with veterans and first responders, as I have for the last three years of my career — and with anyone, in any walk of life, who is ready to work through life on life's terms.
Before I graduated from Texas Tech with my bachelor's degree, I started as a clinical assistant in a residential treatment facility, and I worked my way up to Assistant Clinical Director. I went on to earn a master's in Interdisciplinary Studies at Texas Tech and a master's in Clinical Mental Health Counseling at Lubbock Christian University.
How I work
I'm direct, I'm warm, and I don't waste your time. Counseling with me is collaborative: you set the goals, we check them together, and the plan changes when your life does. I use evidence-informed approaches — motivational interviewing, cognitive-behavioral and relapse-prevention work for substance use, and EMDR therapy for trauma when it's a good fit — and I'll tell you plainly what I think will help and why.
Because I hold an LPC Associate license, my mental health counseling is supervised by Bryan Moffitt, LPC-S. Supervision is a normal part of the Texas licensing path: it means an experienced licensed supervisor reviews my clinical work, and it's one more set of eyes on your care.
Credentials, exactly as they are
- Licenses
- Licensed Chemical Dependency Counselor (LCDC), Texas Health and Human Services Commission, License #16975, current through April 30, 2028
LPC Associate, Texas Behavioral Health Executive Council, License #104050, supervised by Bryan Moffitt, JD, MBA, MEd, Ph.D., LPC-S (Texas LPC-S #12735) - Education
- Master of Science, Clinical Mental Health Counseling — Lubbock Christian University, 2025
Master of Arts, Interdisciplinary Studies — Texas Tech University, 2022
Bachelor of Science, Counseling and Addiction Recovery Sciences — Texas Tech University, 2021 - Training
- EMDR basic training — EMDRIA-approved course, trainer Mary Lauren Taylor, completed January 2024. EMDR training, not EMDRIA certification
- NPI
- 1912815127
- Verify
- Texas Behavioral Health Executive Council · Texas HHSC license search
Per Texas rules, an LPC Associate may not practice independently. All counseling services are provided under LPC-S supervision. Breaking the Chains Counseling Services, PLLC is a private counseling practice, not a treatment program or facility.
EMDR therapy
What EMDR is, and what a session is actually like.
Eye Movement Desensitization and Reprocessing is a structured psychotherapy developed by Francine Shapiro in the late 1980s for the treatment of trauma. It is now one of the most studied treatments for post-traumatic stress.
The idea behind it
When something overwhelming happens, the brain sometimes can't file the memory the way it files ordinary experience. The memory stays "live" — with the original images, sensations, and beliefs attached — and gets triggered by things that resemble it. EMDR uses a standard protocol and bilateral stimulation (typically side-to-side eye movements, or alternating taps or tones) while you briefly hold the memory in mind. Over a series of sets, the memory tends to lose its intensity and reconnect with more adaptive information: it's over; I survived; it wasn't my fault.
Who it's for
EMDR was built for post-traumatic stress and is most established there — single incidents, childhood experiences, assault, accidents, combat, and medical trauma. It is also used, with good clinical judgment, for trauma that sits underneath addiction, anxiety, and grief. Whether it's right for you is decided together in the first sessions, and it isn't started until you have solid coping tools in place.
What the research says
EMDR is included as a treatment for PTSD in the clinical practice guidelines of the World Health Organization (2013), the American Psychological Association (2017), and the U.S. Departments of Veterans Affairs and Defense (2023). Like every therapy, results vary from person to person; no outcome can be promised.
The eight phases
What happened, what still gets triggered, and what you want to be different. We map targets together.
You learn how EMDR works and build grounding and calming skills first. This phase takes as long as it takes.
We pick one memory, the image that represents it, the negative belief attached, and the belief you'd rather hold.
Short sets of bilateral stimulation while you notice whatever comes up. The distress rating is checked as we go.
Strengthening the truer, more adaptive belief until it feels solid alongside the memory.
Checking for any residual tension or sensation tied to the memory, and processing it.
Every session ends with you steady, whether or not the memory is fully processed. You leave with a plan for the week.
Next session we check what held, what shifted, and what's next.
About Jaime's EMDR training. Jaime completed EMDR basic training (an EMDRIA-approved basic training taught by Mary Lauren Taylor, completed January 2024). This is EMDR training, not EMDRIA certification — the EMDR International Association's certified-therapist credential involves additional consultation hours and is a separate designation Jaime does not hold. EMDR is provided under the supervision of Bryan Moffitt, LPC-S.
Common questions
Do I have to talk about what happened in detail?
No. EMDR needs you to hold the memory in mind, not narrate it. Many people say far less in EMDR than they expected to.
Is it hypnosis?
No. You are fully awake, in control, and can stop at any point. The eye movements are simply a way of engaging both sides of the brain while the memory is active.
How many sessions does it take?
It depends on what we're working on. A single-incident trauma may resolve in a handful of reprocessing sessions after preparation; complex or long-standing trauma takes longer. We'll talk about a realistic timeline early on, and revisit it.
Can EMDR be done over video?
Yes — for clients physically located in Texas. Whether video is the right fit is decided case by case, based on safety and whether you have a private space.
Will I feel worse before I feel better?
Some people notice vivid dreams or feel stirred up for a day or two after a reprocessing session. That's expected and it passes; the preparation phase gives you tools for it, and you'll always know how to reach Jaime and the crisis lines listed on every page of this site.
Counseling
What we can work on together.
Individual counseling, one person at a time. No program, no group intake, no waiting list of forms before someone talks to you.
Substance use counseling
Provided under Jaime's LCDC license.
- Assessment and honest feedback about where things stand
- Early sobriety: cravings, sleep, structure, the first ninety days
- Relapse prevention and getting back up after a relapse
- Life after residential or intensive outpatient treatment
- Harm-reduction conversations for people not ready to stop
- Coordination, with your permission, with sponsors, prescribers, or treatment providers
Trauma & EMDR therapy
Provided under LPC-S supervision.
- Post-traumatic stress, single-incident or long-standing
- Childhood experiences that still steer adult life
- Trauma underneath addiction — worked on together, not separately
- EMDR therapy when it's a good fit (how it works)
- Grounding and stabilization before any reprocessing
Anxiety, depression & grief
Provided under LPC-S supervision.
- Persistent worry, panic, and the physical side of anxiety
- Depression, low motivation, and shame
- Grief, including losses tied to addiction
- Life transitions and identity after big change
For loved ones
Partners, parents, and adult children of someone with a substance use problem.
- Boundaries that hold without cutting people off
- Communication that doesn't turn into a fight
- Your own anxiety, resentment, and exhaustion
- Deciding what you will and won't do next
Formats
In person at 8207 Hudson Ave., Suite B, Lubbock, TX 79423.
Telehealth: yes — secure video through SimplePractice for clients who are physically located in Texas at the time of the session. Full details, including what's different about video sessions, are in the telehealth notice.
Sessions are 45–50 minutes; EMDR sessions run 60–90 minutes. Ages served: 16 and up. Clients who are 16 or 17 generally need a parent or guardian's consent before counseling begins; Texas law lets a minor consent on their own only in limited situations (Tex. Fam. Code §32.004).
What this practice is not
This is an outpatient counseling practice, not a treatment program, detox, or crisis service. Jaime does not prescribe medication or provide court-ordered evaluations. If you need a higher level of care, she'll say so plainly and help you get there.
Ready when you are
Call (806) 778-1586 or send a note. Messages are returned within one business day.
Not an emergency service. In crisis: 988 · StarCare 806-740-1414 · 911.
Fees & insurance
Plain numbers, before you ever sit down.
Fees are agreed in writing before the first session. If you're paying out of pocket, you'll get a written Good Faith Estimate first — it's your right under federal law, and it's also just the decent way to do business.
| Service | Length | Fee |
|---|---|---|
| Initial session (assessment & planning) | 45–50 min | $125 |
| Individual counseling session | 45–50 min | $125 |
| EMDR reprocessing session | 60–90 min | $150 |
Fees are current as of September 2026. Any change is given to you in writing before it takes effect. Payment is due at the time of the session. Sliding scale: a reduced fee is available when the standard fee would be a real hardship. It's decided case by case — call Jaime to talk it through.
Insurance
Breaking the Chains Counseling Services, PLLC does not accept or bill insurance. All sessions are self-pay, due at the time of the session.
Any receipt identifies Jaime as an LPC Associate under supervision, as Texas rules require.
Cancellations
Please give at least 24 hours' notice to cancel or reschedule. Sessions cancelled with less than 24 hours' notice, or missed, are charged a $75 cancellation fee.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
Contact
Reach out. The first step is the hardest one.
Call, or send a short note and Jaime will call you back within one business day. You don't have to explain everything — “I'd like to set up a time to talk” is enough.
- Phone
- (806) 778-1586
- breakingthechainscounselingsvc@gmail.com
- Office
- 8207 Hudson Ave., Suite B
Lubbock, TX 79423
Directions
Park in front of the building. Once you're inside, it's the second door on the left. - Hours
- Monday–Friday, 8:30 a.m.–6:00 p.m.
Some Saturdays, and evenings or weekends by arrangement when your schedule needs it.
This is not an emergency service. If you're in crisis or thinking about suicide, call or text 988, call 911, or go to the nearest emergency room. In Lubbock, StarCare's crisis line is open 24 hours at 806-740-1414, with walk-in crisis services at 1950 Aspen Ave.
Notices
Required notices, in one place.
Texas and federal rules require a counselor to tell you certain things. Here they are, in full, with links to the agencies that stand behind them.
Complaints
Notice to Clients
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information.
Texas Behavioral Health Executive Council · 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701 · (512) 305-7700 · bhec.texas.gov/complaints. Provided in accordance with 22 Texas Administrative Code §884.31.
Complaints about chemical dependency counseling (LCDC)
Jaime's LCDC license is regulated by the Texas Health and Human Services Commission. To file a complaint, use HHSC Form 3223 (Licensed Chemical Dependency Counselor complaint): Texas Health and Human Services Commission, Professional Licensing and Certification Unit, P.O. Box 149347, Mail Code 1979, Austin, Texas 78714-9347 · Fax (512) 438-5671 · toll-free 888-973-0022 or (512) 834-6634 · HHSC Professional Licensing and Certification. You are always welcome to raise a concern with Jaime directly first, at (806) 778-1586.
Supervision & licensure
Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S (Texas LPC Associate #104050; supervisor license #12735). An LPC Associate practices under the supervision of a Licensed Professional Counselor Supervisor and does not practice independently. Jaime also holds Texas LCDC License #16975 (Texas HHSC), current through April 30, 2028. Verify: BHEC · HHSC.
Notice of electronic disclosure of health information
Under Texas Health & Safety Code §181.154: your protected health information may be disclosed electronically — for example, to other treating providers you authorize, to Jaime's LPC-S supervisor as part of required supervision, or to the secure electronic-record and telehealth vendors used by this practice. Except for treatment, payment, health care operations, or as otherwise permitted by law, your health information will not be disclosed electronically without your separate written authorization.
Testimonial & review policy
Because counseling is confidential and clients may be vulnerable to undue influence, Breaking the Chains Counseling Services, PLLC does not request, solicit, or publish testimonials from current or former clients (ACA Code of Ethics C.3.b; 22 TAC §681.49(b)(4); 45 CFR §164.508). No incentives are offered for online reviews, and Jaime does not respond to public reviews in any way that confirms or denies that a person is or was a client. Statements about this practice on this site are Jaime's own. If you'd like to share feedback, please tell Jaime directly.
Emergencies
Breaking the Chains Counseling Services, PLLC is an outpatient counseling practice, not a crisis or emergency service. This website, email, voicemail, texts, and the contact form are not monitored around the clock; messages are typically returned within one business day. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. If you are thinking about suicide or self-harm, or are in emotional distress, call or text 988 (988 Suicide & Crisis Lifeline; press 2 for Spanish; chat at 988lifeline.org). In Lubbock and surrounding counties, StarCare Specialty Health System's crisis line is available 24/7 at 806-740-1414 (toll-free 800-687-7581), with walk-in crisis services at 1950 Aspen Ave., Lubbock. For substance-use treatment referrals, the SAMHSA National Helpline is 1-800-662-4357. Veterans: dial 988, then press 1.
Images, results & automation
The photograph of Jaime on this site is of Jaime. Any other photographs are licensed stock images of models and do not depict actual clients. Counseling outcomes vary from person to person; no result is promised or guaranteed. This site does not use an automated chat assistant, advertising trackers, or analytics pixels. Jaime does not use artificial-intelligence tools for diagnosis; if any AI tool is ever used in your care (for example, for session notes), you will be told in writing before it's used.
Records
Counseling records are kept for at least seven years after services end, or five years after a minor client turns 18, whichever is longer (22 TAC §681.36). In the event of Jaime's death, incapacity, or closure of the practice, custody of records passes to a licensed mental health professional Jaime has designated in her professional will, who will contact clients about getting or transferring their records — details are in your informed-consent paperwork.
Notice of Privacy Practices
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective date: October 5, 2026. This notice applies to Breaking the Chains Counseling Services, PLLC, the practice of Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S, LCDC, 8207 Hudson Ave., Suite B, Lubbock, TX 79423, (806) 778-1586.
If this practice becomes a “Part 2 program” under 42 CFR Part 2 (for example, by enrolling in Medicare or receiving federal funds), an additional Part 2 notice will be provided and this notice updated. As of September 2026 this practice does not bill Medicare or receive federal funds.
Who follows this notice
Jaime L. Devenport, and her LPC-S supervisor, Bryan Moffitt, who reviews clinical work and records as part of the supervision Texas requires of an LPC Associate (22 TAC §681.91).
How your health information may be used and disclosed
For treatment
To provide and coordinate your care — for example, discussing your care with your supervisor, or, with your written permission, with your physician, prescriber, sponsor, or a treatment program you attended.
For payment
To bill and collect payment — for example, processing your session payment. This practice does not bill insurance. If you pay out of pocket in full and ask that a service not be disclosed to your health plan, that request will be honored.
For health care operations
To run the practice — quality review, supervision, training, licensing, and business administration.
Other uses and disclosures permitted or required by law
Texas law (Health & Safety Code ch. 611) is stricter than federal law about mental health records, and this practice follows the stricter rule. Without your authorization, information may be disclosed only in situations such as: when required by law; to medical, mental health, or law enforcement personnel if Jaime determines there is a probability of imminent physical injury to you or others, or immediate mental or emotional injury to you; to report suspected abuse or neglect of a child (Tex. Fam. Code ch. 261) or of an elderly or disabled person (Tex. Hum. Res. Code ch. 48); to report sexual exploitation by a mental health provider (Tex. Civ. Prac. & Rem. Code §81.006); to licensing boards conducting oversight; in judicial or administrative proceedings only as Texas Health & Safety Code §611.006 allows (such as a court order, or a suit you bring against the professional); to collect fees for services; to other professionals treating you; to a personal representative after death; and for workers'-compensation or public-health purposes where applicable.
Uses that require your written authorization
Psychotherapy notes; marketing; any sale of your information (prohibited by Texas Health & Safety Code §181.153); testimonials or photos; and any electronic disclosure that is not for treatment, payment, or health care operations (Texas Health & Safety Code §181.154 — a separate authorization each time). You may revoke an authorization in writing at any time, except to the extent action has already been taken on it.
Your rights
- Restrictions. You may ask for restrictions on how your information is used or disclosed. Requests to restrict disclosures to your health plan for services you paid for in full out of pocket must be honored.
- Confidential communications. You may ask to be contacted in a specific way or at a specific place — for example, mobile only, no voicemail.
- Inspect and copy. You may see and get a copy of your record. Under Texas Health & Safety Code §611.0045 access may be denied only in writing, only for a specific part, and only if release would be harmful to your physical, mental, or emotional health; you may then ask for the record to be sent to another professional. Electronic copies are provided within 15 business days of a written request (Tex. Health & Safety Code §181.102).
- Amend. You may ask to amend information you believe is incorrect or incomplete.
- Accounting of disclosures. You may ask for a list of certain disclosures made in the past six years.
- Paper copy. You may ask for a paper copy of this notice at any time, even if you agreed to receive it electronically.
- Breach notification. You will be notified if a breach of your unsecured health information occurs.
Our duties
This practice is required by law to maintain the privacy of your health information, to provide this notice of its legal duties and privacy practices, to follow the terms of the notice currently in effect, and to notify you following a breach of unsecured protected health information. The terms of this notice may change; a revised notice will apply to all information held and will be posted in the office and on this website.
Records retention and custody
Records are kept for at least seven years after services end, or five years after a minor client reaches 18, whichever is longer. In the event of Jaime's death or incapacity, or closure of the practice, custody of records passes to a licensed mental health professional Jaime has designated in her professional will, who will contact clients about getting or transferring their records.
Complaints
If you believe your privacy rights have been violated, you may complain to Jaime at (806) 778-1586 or breakingthechainscounselingsvc@gmail.com; to the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights (200 Independence Ave. S.W., Washington, DC 20201; 1-800-368-1019; hhs.gov/ocr/complaints); to the Texas Behavioral Health Executive Council (1-800-821-3205); or to the Texas Health and Human Services Commission (LCDC program). You will not be retaliated against for filing a complaint.
Contact for questions about this notice: Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S, 8207 Hudson Ave., Suite B, Lubbock, TX 79423, (806) 778-1586.
Website privacy policy
Website Privacy Policy
Effective October 5, 2026. This website is operated by Breaking the Chains Counseling Services, PLLC — the practice of Jaime L. Devenport, LPC Associate (supervised by Bryan Moffitt, LPC-S), LCDC — 8207 Hudson Ave., Suite B, Lubbock, TX 79423 (“we”). Questions: (806) 778-1586 · breakingthechainscounselingsvc@gmail.com.
This policy vs. the Notice of Privacy Practices
This policy covers information collected through this website. Information about you as a client (protected health information) is governed by our Notice of Privacy Practices, the Texas Medical Records Privacy Act (Tex. Health & Safety Code ch. 181), the Texas mental-health-records law (ch. 611), and, where applicable, HIPAA and 42 CFR Part 2.
Information we collect
(a) What you give us through the appointment-request form: name, phone, email, preferred contact method, and any message you choose to send. Please don't include detailed health information in the form. (b) Technical information collected automatically by the hosting provider's server logs: IP address, browser type, pages visited, date and time, referring site — used only to operate and secure the site. (c) Cookies: this site sets no cookies of its own and uses no advertising pixels, remarketing tags, social-media trackers, or third-party analytics.
How we use it
To respond to your inquiry, schedule appointments, operate and secure the site, and comply with law. We do not sell personal data and we do not sell sensitive data (Tex. Bus. & Com. Code §541.107). We do not use website information for targeted advertising.
Sharing
Only with service providers that host this site and deliver form submissions, under agreements that require confidentiality; and as required by law. Categories: web hosting, form delivery, email provider.
Email, texts, and forms are not secure
Ordinary email, text messages, and web forms can be intercepted. For sensitive matters, call (806) 778-1586.
Text messages
If you give a mobile number and choose “text message” as your preferred contact method, Jaime may text you to arrange an appointment. Marketing texts are never sent. Reply STOP at any time to end texts.
Retention
Website inquiries are deleted within 90 days unless you become a client, in which case they become part of your client record.
Your choices
You may ask what information we hold about you from this website, ask us to correct or delete it, and opt out of any communication at any time by calling (806) 778-1586 or emailing breakingthechainscounselingsvc@gmail.com. We respond within 45 days. Texas consumers may also contact the Texas Attorney General's Consumer Protection Division.
Children
This site is not directed to children under 13 and we do not knowingly collect personal information from children under 13 online.
Security
This site is served over HTTPS (TLS) and uses reasonable administrative, technical, and physical safeguards (Tex. Bus. & Com. Code §521.052). If a breach affecting your sensitive personal information occurs, we will notify you as required by Tex. Bus. & Com. Code §521.053 and, if applicable, HIPAA.
Links
Links to other sites (988, StarCare, BHEC, HHSC, CMS, maps) are provided for convenience; we are not responsible for their privacy practices.
Changes
We will post any revised policy here with a new effective date.
No Surprises Act
Good Faith Estimate
If you don't have insurance, or choose not to use it, you have the right to a written estimate of what your counseling will cost before you receive it.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
How this practice handles it
Breaking the Chains Counseling Services, PLLC provides a written Good Faith Estimate to every uninsured or self-pay client at scheduling and on request. Because counseling is often ongoing, your estimate may cover up to 12 months of expected sessions and will be updated if the plan changes. Any question about cost is treated as a request for an estimate. Current fees are on the fees page. Ask Jaime at (806) 778-1586 or breakingthechainscounselingsvc@gmail.com for an estimate at any time.
Posted in accordance with 45 CFR §149.610. A copy of this notice is also displayed in the office.
Telehealth
Telehealth (online counseling) notice
Jaime offers counseling by secure video, through SimplePractice, for clients located in Texas. What follows is the written description Texas requires for counseling delivered by video or phone.
Who provides services
Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S (Texas LPC Associate #104050; supervisor #12735), and Licensed Chemical Dependency Counselor, Texas HHSC #16975. Education: M.S. in Clinical Mental Health Counseling, Lubbock Christian University (2025); M.A. in Interdisciplinary Studies, Texas Tech University (2022); B.S. in Counseling and Addiction Recovery Sciences, Texas Tech University (2021). Training includes EMDR basic training (Mary Lauren Taylor, EMDRIA-approved trainer, 2024). Verify licenses: BHEC · HHSC public license search. Jaime resides in and provides services from Texas.
Who telehealth is for, and where
Real-time video (or audio) sessions for clients ages 16 and up who are physically located in Texas at the time of each session. If you travel out of state, sessions pause until you return. Telehealth isn't right for everyone — for example, during an active crisis, in an unsafe or non-private home, or with unreliable internet. Together we'll decide whether telehealth or in-person care is right for you, and can switch to in-person sessions at 8207 Hudson Ave., Suite B, Lubbock, TX 79423.
How it differs from in-person counseling
Fewer non-verbal cues; possible technology failures; you must arrange a private space; some assessments and EMDR procedures may be adapted for video or reserved for in-person sessions.
Risks
Confidentiality and security risks inherent in internet-based communication; interruption or delay; and, because this practice does not bill insurance, telehealth sessions are self-pay just like in-person sessions.
Security
Sessions use SimplePractice Telehealth, a HIPAA-eligible, encrypted platform under a signed business associate agreement. Consumer video apps and social-media video chat are not used. Health information is only sent through encrypted channels; please don't send clinical information by ordinary email or text.
Technical problems
If we're disconnected, Jaime will call you at the number on file. If we can't reconnect within 10 minutes, the session is rescheduled. Technical support: (806) 778-1586.
Emergencies
At the start of each telehealth session we confirm your physical location and a local emergency contact. In an emergency: call 911; call or text 988; or call StarCare's 24-hour crisis line at 806-740-1414. Written emergency procedures and an emergency contact are provided at intake.
Grievances
You may raise concerns with Jaime directly at (806) 778-1586 or breakingthechainscounselingsvc@gmail.com. Complaints about a professional counselor: Texas Behavioral Health Executive Council, 1-800-821-3205, bhec.texas.gov/complaints. Complaints about chemical dependency counseling: Texas Health and Human Services Commission, HHSC Professional Licensing and Certification, toll-free 888-973-0022 or (512) 834-6634.
Consent
Telehealth is provided only after you sign a Telehealth Informed Consent, which explains your right to withdraw consent and to receive in-person services or referrals instead.
Provided in accordance with 26 TAC §562.24(b), Tex. Occ. Code ch. 111 and §113.002, and 22 TAC §882.23.
Terms of use
Terms of Use
Effective October 5, 2026. By using this website you agree to these terms.
- Information only; no professional relationship. Content on this site is general information about counseling and is not professional advice, diagnosis, or treatment. Using this site, sending a message, or requesting an appointment does not create a counselor–client relationship; that relationship begins only after intake and signed informed consent.
- Not for emergencies. This site and its contact form are not monitored around the clock. If you are in crisis, call or text 988, call 911, or call StarCare at 806-740-1414.
- Licensure and supervision. Services are provided by Jaime L. Devenport, LPC Associate, supervised by Bryan Moffitt, LPC-S, and LCDC (Texas #16975), to clients located in Texas. Telehealth is available only to clients physically in Texas at the time of service.
- No guarantees. Counseling outcomes vary; nothing on this site promises any particular result.
- Accuracy. We work to keep credentials and content accurate; report errors to breakingthechainscounselingsvc@gmail.com. Third-party links are provided for convenience only.
- Intellectual property. Site text, the chain illustration, and design are owned by Breaking the Chains Counseling Services, PLLC or used under license. The photograph of Jaime is of Jaime; any other photographs are licensed stock images depicting models, not clients. No reproduction without permission.
- User conduct. Don't submit other people's private information, harmful content, or automated traffic.
- Communications. Email and forms are not secure; you assume the risk of sending information that way.
- Children. This site is not directed to children under 13.
- Disclaimer and limitation. The site is provided “as is.” To the extent permitted by law, we disclaim warranties and limit liability for use of the site. This does not limit any duty owed to clients under Texas law or professional rules.
- Governing law. Texas law; venue in Lubbock County, Texas.
- Changes. Posted here with a new effective date.
Accessibility
Accessibility Statement
Breaking the Chains Counseling Services, PLLC is committed to making this website usable by everyone, including people with disabilities, consistent with the Americans with Disabilities Act. This site is built to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA: text alternatives for images and illustrations, color contrast at or above the AA ratio in both light and dark modes, full keyboard navigation with visible focus, a skip-to-content link, resizable text without loss of content, reduced-motion support, and labeled, error-tolerant forms.
Some third-party tools (for example, a telehealth platform) may not fully conform; we work with vendors to improve accessibility.
Need help or found a barrier?
Call (806) 778-1586 or email breakingthechainscounselingsvc@gmail.com. We will provide the information or service in an alternative format — large print, by phone, or in person — and respond within two business days. Counseling is offered in English; Spanish-language services are not currently available. If you need an accommodation for a disability in order to communicate with us, call and we'll work it out with you.
Last reviewed October 5, 2026.